FAQ: Use
Information
- The following topic provides answers to frequently asked questions about PLANTA pulse.
- Further information can also be found in the following topics:
Projects
How do I create a project?
- Global admins can create new projects in the Projects and Administration panels (in the Projects area).
- To do so, click and enter the necessary data in the dialog box.
- Users without global admin rights can contact a global admin to have a new project created.
More information on the creation of projects
Which projects do I see in the Projects panel?
- The Projects panel contains two lists: My Projects and Further Projects.
- In the My Projects area, all projects of which the currently logged-in user is a member are listed.
- When a user is a member on a board of the project, he/she is considered a member of the project as well.
- In the Further Projects area, projects are displayed of which the currently logged-in user is not a member, but who do contain public boards the user could join.
- In the My Projects area, all projects of which the currently logged-in user is a member are listed.
Boards
How do I create a new board?
As a user without global admin rights (create boards outside of projects):
- Create board in the Boards panel:
- Switch to the Boards panel and click Create New Board in the My Boards area in the No Project section.
- Enter a title for the new board.
- If needed, change the visibility mode of the board. To do so, click Change and select the mode.
- Click Create.
- Create board from a note
- Click the My Notes menu item or press the N key.
- In the window My Notes, select a note to be converted.
- In the listbox Convert Note into, select the option “Board”.
- In the other listbox, select the project in which the board should be created.
- Users without global admin rights and without project admin permission select the option No Category.
- Via the checkbox Open Board/Card after Creation, select whether the new board should be opened directly.
- Click OK.
As a global admin or as a project admin (create boards within projects):
- Switch to the Projects panel and open the project.
- Click on the placeholder board card Create New Board within a board group.
- Enter a title for the new board.
- If needed, change the visibility mode of the board. To do so, click Change and select the mode.
- Click Create.
More information on the creation of boards
What are public and private boards?
- Boards can be defined as Private or Public.
- A private board is only visible and editable for assigned members.
- Board admins can add new members.
- A public board is visible for every logged-in user in the area Public Boards.
- It can only be edited by board members.
- Users can join public boards themselves, if needed.
How are the boards in the Boards panel sorted?
- The Boards panel is divided into two areas: My Boards and Public Boards.
- In the My Boards area, all boards the currently logged-in user is a member of are displayed.
- These are sorted by projects and within the projects, they are sorted alphabetically.
- Boards which don’t belong to a project are displayed below, in the area No Project.
- In the Public Boards area, all public boards are displayed, which the user could join, if needed.
- These boards are not sorted by projects and are sorted alphabetically.
Why do I not see a board of a project within the according project in the Boards panel?
- Only boards of which the currently logged-in user is a member are displayed in the upper area My Boards of the Boards panel grouped with the according project.
- All other boards are displayed in the lower area Public Boards and are not sorted by projects.
Where do I find boards which I have added to my favorites?
- Favorite boards are displayed in the menu on the left in the Favorites area.
- In the Boards tab of the Projects panel, they are always displayed at the top in the Favorites area.
What are custom fields and which custom fields are there?
- Custom fields can be used to add further individual fields to cards.
- They are created per board by the board admin.
- There are eight types of custom fields:
How do I create a custom field on a board?
- Custom fields can only be created, edited and deleted by board admins.
- To create a custom field, select Custom Fields in the board menu.
- Click Create Field and enter the data.
Why can I not use custom fields on a board?
- Custom fields can only be created, edited and deleted by board admins.
- Once a field has been created for a board and added to cards, the other board members can use it (add values, vote, etc.).
How can I use swimlanes on a board?
- The board admin of a board can change the Board View to enable working with swimlanes.
- In order to maintain this setting for all board members it needs to be saved after changes.
Why are my lists/swimlanes always being expanded again?
- Only the board admin can save a board view. The board view also includes currently collapsed lists or swimlanes.
- If the board view is not saved, they will be expanded again when the board is reopened.
- Board members who are no board admins can only collapse lists and swimlanes temporarily.
Why are not all board members transferred when exporting and importing boards?
- When importing boards, only active members are transferred.
- Board members are seen as active as soon as they have performed an activity on the board (e.g. created a new card, written a comment, etc.).
Cards
Where can I see which cards I have been assigned to?
- There are two options to see which cards you have been assigned to:
- The Dashboard panel, to see all cards to which a user has been assigned.
- Here, filter widgets can be used to sort the cards.
- The filter option on a board, to see all cards within a board to which a user has been assigned.
- To use it, either select Filter Cards in the board menu and then select the option Me in the Members area or press the Q key.
- The Dashboard panel, to see all cards to which a user has been assigned.
Why can I not move a card/list to a board in another project?
- By default, cards and lists can only be moved onto other boards within projects.
- Global admins can change this setting in the Administration panel.
Why can I only move a card within a board?
- Only board admins can move cards to other boards.
Why do I see the note You have unsaved changes. below the description of a card?
- If the editing mode of the card description is exited by clicking out of the description field, any changes made will be saved in a buffer.
- This also happens when no changes have been made. To avoid this message, the editing mode can be exited by clicking X when no changes have been made.
- Below the description, the message You have unsaved changes. appears.
- By pressing View, the changes in the buffer can be viewed, by pressing Discard, the changes can be discarded directly.
How can I define a limit for the number of cards in a list?
- The WIP limit (Work in Progress) can be used to define a maximum number of cards for a list.
- Once the WIP limit has been reached, no new cards can be added to the list anymore.
- The WIP limit can be defined via the list menu → Edit WIP Limit.
Operating Functions
How do I search in PLANTA pulse?
- There are different options for searching in PLANTA pulse:
How can I use the iCalendar Feed?
- In PLANTA pulse, there are two ways of using iCalendar Feeds:
- For the dates of all cards of a board
- In the board menu, select the option Board iCalendar Feed.
- Click Create.
- Only board admins can create an iCalendar Feed.
- Click Copy URL.
- In the board menu, select the option Board iCalendar Feed.
- For the dates of all cards to which a user has been assigned
- In the User Menu, select the option iCalendar Feed.
- Click Create.
- Click Copy URL.
- In the User Menu, select the option iCalendar Feed.
- For the dates of all cards of a board
- Adding the board dates to a Microsoft Outlook calendar
- In the Outlook calendar, click Add Calendar and select From Internet.
- Paste the copied URL into the dialog box and confirm with OK.
- A new calendar with the dates from the boards is created.
Can I take notes without having to create a card?
- Yes. Via the option My Notes in the menu on the left, notes can be created independently of cards or boards.
- If needed, they can be converted to cards or boards later.
- The My Notes option can be opened via the menu item or via the N key.
How can I be informed about news in PLANTA pulse?
- In PLANTA pulse, there are various options to be notified about news:
- The option Highlight Recently Modified Cards in the User Settings
- If the option is activated, boards and cards which have been modified will be highlighted in red.
- The Notification Settings in the User Settings
- Here, in-app, e-mail and Telegram notifications can be activated for certain activities.
- The notification mode of individual boards
- It can, for example, be used to receive e-mail notifications about all activities on the board.
- The option Highlight Recently Modified Cards in the User Settings
More information on notifications
Why are new activities not highlighted on a board even though I have activated the option Highlight Recently Modified Cards?
- Maybe you have also activated the option Hide System Messages. This causes new activities to not be highlighted on the boards anymore.
Which keyboard shortcuts are there in PLANTA pulse?
- Here, an overview of the keyboard shortcuts in PLANTA pulse can be found.
- The overview can also be opened within the program by pressing ? or via the Help (Menu → → Keyboard Shortcuts tab)
Settings
Why can I not change my e-mail address in the User Settings?
- The option for users to be able to change their own e-mail addresses needs to be activated by a global admin in the Administration panel.
- Please contact your system admin if you want to change your e-mail address.
How can I change the home page of PLANTA pulse?
- There are two options to configure the home page of PLANTA pulse:
- In the Administration panel (global)
- In the User Settings (user specific)
How can I edit my profile?
- Settings such as name, username, avatar or password can be edited in the User Settings in the Account Settings area.
How can I change the language of PLANTA pulse?
- PLANTA pulse is currently available in German and in English.
- The language can be changed in two ways:
- In the User Menu → Change Language, which can be accessed via the avatar in the upper right corner.
- In the User Settings in the Account Settings area → Change Language.
How can I display the number of cards in a list?
- In the User Settings → Board Settings , the option Display Number of Cards in Lists can be activated.
- When the option is activated, the number of cards in a list is displayed in brackets in the list.