FAQ: Administration

Information

• The following topic provides answers to frequently asked questions regarding the administration of PLANTA pulse.
• Further information can also be found in the following topics:
  • Administration Overview
  • Glossary for PLANTA pulse

Attention:

• The following administrative tasks require global admin rights.

How do I change the language of the login screen?

• The language of the login screen is defined by the language setting of the browser.

How can I inform all users about important news (e.g. maintenance works, updates)?

• In the Administration panel → Settings → Announcement, a system-wide announcement can be activated.
• It is displayed for all users in the lower left corner in a yellow bar.

How can I disable the editing of comments a certain time after they have been created?

• In the Administration panel → Settings→ Modules, there is the option to disable comment editing after a certain time.
• If, for example, 5 minutes are defined, comments can only be edited or deleted for 5 more minutes after they have been created.
• This guarantees traceability of comments over a longer period of time.

How can I limit the rights of external users?

• In the Administration panel → Settings→ Permissions_, an internal domain can be defined.
  • When an internal domain has been set, external users cannot access the time recording in PLANTA pulse and cannot create new projects.
• Via the corresponding checkbox, board restrictions for external users can also be activated.
  • External users can then only access boards for which they have explicit access rights, since they were invited onto them. External users cannot see any public boards, join any boards or create new boards.

Why can users not see the Time Recording panel in their menu?

• The Time Recording panel is only displayed to users whose domain is configured as an internal domain.
  • In the Administration panel → Settings→ Permissions, the list of internal domains can be edited.

How can I create a new user?

• In the Administration panel → Users, users can be managed and new users can be created.
• Click the button above the table.

How can I invite a new user?

• In the Administration panel → Users→ Invite User(s), new users can be invited.
• To do so, enter the e-mail address of the person who is to be invited to PLANTA pulse in the field Invite User(s) and click Invite.

What is an API user?

• An API user is a technical user who is only used to configure the REST API from external systems.
• An API user cannot be a member of boards or cards.
• Once a user has been defined as API user, this setting cannot be changed anymore afterwards.

Why do I receive an error message when I want to invite a new user to PLANTA pulse?

• Maybe the e-mail server for your PLANTA pulse system has not been configured yet.
• The e-mail server can be configured in the Administration panel → Settings→ E-Mail.