Information
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The following topic provides answers to frequently asked questions about PLANTA pulse.
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Further information can also be found in the following topics:
Projects
How do I create a project?
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Users can create new projects in the Projects panel.
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To do so, click and enter the necessary data in the dialog box.
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Global admins can also create new projects in the Administration panel (Projects area).
More information on the creation of projects
Which projects do I see in the Projects panel?
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The Projects panel contains two lists: My Projects and Further Projects.
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In the My Projects area, all projects of which the currently logged-in user is a member are listed.
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When a user is a member on a board of the project, he/she is considered a member of the project as well.
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In the Further Projects area, projects are displayed of which the currently logged-in user is not a member, but who do contain public boards the user could join.
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Boards
How do I create a new board?
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Create board in the Projects panel
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Switch to the Projects panel and open the project.
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Click on the placeholder board card Create New Board within a board group.
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Enter a title for the new board.
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If needed, change the visibility mode of the board. To do so, click Change and select the mode.
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Click Create.
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Create board from a note
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Click the My Notes menu item or press the N key.
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In the window My Notes, select a note to be converted.
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In the listbox Convert Note into, select the option “Board”.
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In the other listbox, select the project in which the board should be created.
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Via the checkbox Open Board/Card after Creation, select whether the new board should be opened directly.
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Click OK.
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Note
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You need to be project admin in order to create boards in a project.
If you would like to create a board, but you are not a project admin, you can either contact the project admin or you can create a new project in the Projects panel. You will automatically become project admin of this project.
More information on the creation of boards
What are public and private boards?
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Boards can be defined as Private or Public.
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A private board is only visible and editable for assigned members.
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Board admins can add new members.
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A public board is visible for every logged-in user in the area Public Boards.
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It can only be edited by board members.
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Users can join public boards themselves, if needed.
How are the boards in the Boards panel sorted?
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The Boards panel is divided into two areas: My Boards and Public Boards.
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In the My Boards area, all boards the currently logged-in user is a member of are displayed.
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These are sorted by projects and within the projects, they are sorted alphabetically.
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In the Public Boards area, all public boards are displayed, which the user could join, if needed.
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These boards are not sorted by projects and are sorted alphabetically.
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Why do I not see a board of a project within the according project in the Boards panel?
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Only boards of which the currently logged-in user is a member are displayed in the upper area My Boards of the Boards panel grouped with the according project.
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All other boards are displayed in the lower area Public Boards and are not sorted by projects.
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All boards of a project, including public boards, can also be found in the Projects panel.
Where do I find boards which I have added to my favorites?
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Favorite boards are displayed in the menu on the left in the Favorites area.
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In the Boards tab of the Projects panel, they are always displayed at the top in the Favorites area.
How can I use swimlanes on a board?
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The board admin of a board can change the Board View to enable working with swimlanes.
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In order to maintain this setting for all board members it needs to be saved after changes.
Why are my lists/swimlanes always being expanded again?
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Only the board admin can save a board view. The board view also includes currently collapsed lists or swimlanes.
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If the board view is not saved, they will be expanded again when the board is reopened.
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Board members who are no board admins can only collapse lists and swimlanes temporarily.
Why are not all board members transferred when exporting and importing boards?
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When importing boards, only active members are transferred.
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Board members are seen as active as soon as they have performed an activity on the board (e.g. created a new card, written a comment, etc.).
Cards
Where can I see which cards I have been assigned to?
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There are two options to see which cards you have been assigned to:
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The Dashboard panel, to see all cards to which a user has been assigned.
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Here, filter widgets can be used to sort the cards.
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The
filter option on a board
, to see all cards within a board to which a user has been assigned.
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To use it, either select Filter Cards in the board menu and then select the option Me in the Members area or press the Q key.
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Why can I not move a card/list to a board in another project?
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By default, cards and lists can only be moved onto other boards within projects.
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Global admins can change this setting in the Administration panel.
Why can I only move a card within a board?
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Only board admins can move cards to other boards.
Why do I see the note You have unsaved changes. below the description of a card?
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If the editing mode of the
card description
is exited by clicking out of the description field, any changes made will be saved in a buffer.
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This also happens when no changes have been made. To avoid this message, the editing mode can be exited by clicking X when no changes have been made.
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Below the description, the message You have unsaved changes. appears.
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By pressing View, the changes in the buffer can be viewed, by pressing Discard, the changes can be discarded directly.
How can I define a limit for the number of cards in a list?
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The WIP limit (Work in Progress) can be used to define a maximum number of cards for a list.
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Once the WIP limit has been reached, no new cards can be added to the list anymore.
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The WIP limit can be defined via the list menu → Edit WIP Limit.
Can I be reminded when dates on cards are due?
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When setting start and due dates on cards, a reminder can be configured.
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To do so, in the Activate Reminder listbox, select whether a reminder is to be configured:
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None (Default)
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At time of event
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5 minutes prior
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15 minutes prior
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1 hour prior
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1 day prior
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Reminders are displayed to all users who are also being informed about the other activities of the card.
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In the Notification Settings , users can configure which cards they want to be notified about and how they would like to be notified.
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Custom Fields
What are custom fields and which custom fields are there?
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Custom fields can be used to add further individual fields to projects, boards and cards.
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They can be created per project or per board by the project admin or the board admin.
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There are eight types of custom fields:
How do I create a global custom field?
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Global admins can create custom fields in the Administration panel → Settings menu item → Custom Fields .
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To do so, click and enter the data.
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Global custom fields are available in the entire PLANTA pulse system.
How do I create a custom field in a project?
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Custom Fields can only be created, edited and deleted by project admins.
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To create a field, open the Settings tab of the Projects panel.
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In the Custom Fields area, click and enter the data.
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Custom fields which are created in the project can be used on all boards of the project.
How do I create a custom field on a board?
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Custom Fields can only be created, edited and deleted by board admins.
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To create a custom field, select Custom Fields in the board menu.
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Click and enter the data.
Why can I not use custom fields on a board?
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Custom Fields can only be created, edited and deleted by board admins.
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Once a field has been created for a board and added to cards, the other board members can use it (add values, vote, etc.).
Operating Functions
How do I search in PLANTA pulse?
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There are different options for
searching
in PLANTA pulse:
How can I use the iCalendar Feed?
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In PLANTA pulse, there are two ways of using iCalendar Feeds:
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For the
dates of all cards of a board
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In the
board menu
, select the option Board iCalendar Feed.
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Click Create.
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Only board admins can create an iCalendar Feed.
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Click Copy URL.
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For the
dates of all cards to which a user has been assigned
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In the
User Menu
, select the option iCalendar Feed.
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Click Create.
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Click Copy URL.
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Adding the board dates to a Microsoft Outlook calendar
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In the Outlook calendar, click Add Calendar and select From Internet.
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Paste the copied URL into the dialog box and confirm with OK.
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A new calendar with the dates from the boards is created.
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Can I take notes without having to create a card?
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Yes. Via the option My Notes in the menu on the left, notes can be created independently of cards or boards.
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If needed, they can be converted to cards or boards later.
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The My Notes option can be opened via the menu item or via the N key.
How can I be informed about news in PLANTA pulse?
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In PLANTA pulse, there are various options to be notified about news:
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The option Highlight Recently Modified Cards in the User Settings
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If the option is activated, boards and cards which have been modified will be highlighted in red.
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The Notification Settings in the User Settings
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Here, in-app, e-mail and Telegram notifications can be activated for certain activities.
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Watch individual
boards
,
lists
or
cards
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Which notifications (e-mail, in-app or Telegram) will be sent, can be configured in the Notification Settings for the watch list.
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More information on notifications
Why are new activities not highlighted on a board even though I have activated the option Highlight Recently Modified Cards?
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Maybe you have also activated the option Hide System Messages. This causes new activities to not be highlighted on the boards anymore.
Which keyboard shortcuts are there in PLANTA pulse?
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Here, an overview of the keyboard shortcuts in PLANTA pulse can be found.
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The overview can also be opened within the program by pressing ? or via the Help (Menu → → Keyboard Shortcuts tab)
Settings
Why can I not change my e-mail address in the User Settings?
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The option for users to be able to change their own e-mail addresses needs to be activated by a global admin in the Administration panel.
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Please contact your system admin if you want to change your e-mail address.
How can I change the home page of PLANTA pulse?
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There are two options to configure the home page of PLANTA pulse:
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In the Administration panel (global)
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In the User Settings (user-specific)
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How can I edit my profile?
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Settings such as name, username, avatar or password can be edited in the User Settings in the Account Settings area.
How can I change the language of PLANTA pulse?
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PLANTA pulse is currently available in German and in English.
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The language can be changed in two ways:
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In the User Menu → Change Language, which can be accessed via the avatar in the upper right corner.
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In the User Settings in the Account Settings area → Change Language.
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How can I display the number of cards in a list?
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In the User Settings → Board Settings , the option Display Number of Cards in Lists can be activated.
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When the option is activated, the number of cards in a list is displayed in brackets in the list.